Honest Bakes

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Privacy Policy

Last updated: January 2026

At Honest Bakes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our baking services.

Information We Collect

We may collect personal information such as your name, email address, phone number, delivery address, and payment information when you place orders or contact us for our baking services.

How We Use Your Information

We use your information to process orders, communicate about your baking requests, provide customer service, and improve our services. We may also use your contact information to send you updates about our products and services.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (213) 472-8593.

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Terms of Service

Last updated: January 2026

Welcome to Honest Bakes. These Terms of Service govern your use of our baking services and website. By using our services, you agree to these terms.

Service Description

Honest Bakes provides premium baking services including custom cakes, pastries, and catering for events. All products are made with high-quality ingredients and professional care.

Ordering and Payment

Orders must be placed in advance with appropriate notice time depending on the complexity of your request. Payment is required to confirm your order. We accept various payment methods as specified during the ordering process.

Cancellation Policy

Cancellations must be made at least 48 hours before the scheduled delivery or pickup time for a full refund. Cancellations made within 48 hours may be subject to partial charges.

Delivery and Pickup

We offer delivery within our service area and pickup options. Delivery fees may apply based on location and order size. Pickup times must be scheduled in advance.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of receipt to discuss resolution options.

Limitation of Liability

Our liability is limited to the cost of the products ordered. We are not responsible for damages beyond the value of your order.

For questions about these terms, contact us at [email protected].

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Disclaimer

Last updated: January 2026

The information provided by Honest Bakes on our website and in our communications is for general informational purposes only. While we strive to provide accurate and up-to-date information about our baking services, we make no warranties about the completeness, reliability, or accuracy of this information.

Allergen Information

Our baking facility processes products containing wheat, eggs, dairy, nuts, and other common allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are completely free from allergens. Please inform us of any allergies or dietary restrictions when placing your order.

Product Variations

As our products are handcrafted, slight variations in appearance, size, and decoration may occur. We strive to match your specifications as closely as possible while maintaining our quality standards.

Perishable Products

Our baked goods are perishable items. Proper storage and handling are essential to maintain quality and safety. We are not responsible for products that spoil due to improper storage after delivery or pickup.

Weather and Circumstances

Delivery schedules may be affected by weather conditions, traffic, or other circumstances beyond our control. We will make every effort to communicate any delays promptly.

Professional Advice

Any recommendations we provide regarding product selection, quantities, or event planning are based on our experience but should not be considered professional event planning advice.

By using our services, you acknowledge that you have read and understood this disclaimer. For specific questions or concerns, please contact us at [email protected].